Privacy Policy

Last Updated: January 2026

Takeoff Digital Solutions (“Takeoff,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Business name

Billing information (processed securely by third-party providers)

Usage & Technical Information

IP address

Browser type

Device information

Pages visited and interactions

Cookies and tracking technologies

Client-Provided Data

If you are a client, you may upload or store customer data within our systems (e.g. contacts, messages, leads). This data belongs to you.

2. How We Use Your Information

We use your information to:

Provide and manage our services

Build and maintain websites, automation, and systems

Communicate with you (support, onboarding, updates)

Process payments and subscriptions

Improve performance, security, and user experience

Comply with legal and regulatory requirements

We do not sell your personal information.

3. Messaging & Communications

If you submit your phone number or email, you consent to receive communications related to:

Service updates

Onboarding or support

Appointment confirmations

System notifications

You are responsible for obtaining proper consent from your own customers when using SMS, email, or calling features within our systems.

4. Cookies & Tracking

We may use cookies and similar technologies to:

Understand how visitors use our website

Improve site performance and usability

Analyze traffic and conversion data

You can disable cookies in your browser settings, though some features may not function properly.

5. Third-Party Services

We may integrate with third-party platforms such as:

Hosting providers

Payment processors

SMS and email carriers

Analytics tools

Google services

These third parties have their own privacy policies. Takeoff is not responsible for their practices.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

You acknowledge that you use our services at your own risk.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

Client data may be deleted or removed after account termination.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information

Request correction or deletion

Withdraw consent

Request information about data usage

To make a request, contact us using the details below.

9. Compliance with Laws

Our services may be subject to laws such as:

CASL (Canada)

TCPA (United States)

GDPR (European Union)

Clients are solely responsible for ensuring their own compliance when using our systems.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact:

Takeoff Digital Solutions
📧 Email: [email protected]
🌐 Website: https://takeoffdigitalsolutions.com